QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Our services are for LGBTI individuals, their friends and families, and health professionals. Beyond the telephone, QLife offers webchat for people who prefer online interactions or for whom the phone is impractical.
QLife is funded by the Australian Government and operates as a unique partnership model.
Central to our service is our commitment to maintain and strengthen the proud history of LGBTI community-based phone counselling. Although QLife is only six years old, QLife partners have been delivering phone counselling across Australia for many years. Anonymous peer counselling has, and always will be, an important contributor towards better mental health for LGBTI Australians.
The National LGBTI Health Alliance is the contract holder and works in collaboration with four state-based partner organisations who deliver the services. Each of the partner organisations has a long history of providing counselling and support within their local LGBTI communities.
The QLife partner organisations are:
- Diverse Voices in Qld
- Living Proud in WA
- Switchboard in Vic
- and Twenty10 (incorporating GLCS) in NSW
The most significant partnership within QLife is that with the many volunteers across the country, without these passionate volunteers QLife would be unable to continue to provide this essential service to our LGBTI communities.